Ncm 512 session long project module 4 Negotiation Styles and Essay

Ncm 512 session long project mental faculty 4 Negotiation Styles and Communication (unites states post office) - Essay ExampleThe shooting led to 6 volume being killed on the spot and champion person was seriously injured in this event. The underlying recognise of this shooting was that the person was waiting for a long time and was not being served. The parties to the conflict involve the lady shooter and the employees of the postal service. The chosen party for this paper is the postal service employees.There was no clear negotiation that was brought out here in this case. The angry lady instead of taking up the issue with the employees went on to take a serious step of opening fire to the building. There was a slight negotiation that was present where the lady showed signs of urgency and her body language did show a level of urgency. However my side of the parties seems to wipe out ignored this urgency and have not been able to provide the indispensable service to the lady. There was clearly no verbal message that was shown by the lady except the nonpareil request of asking the employees to deal with her requested service. The negotiation method adopted for this case was not a cooperative one in any manner and there was more of a competitive carriage that was seen which led the lady to take the intense step of shooting at the employees of the organization.Considering myself in this position as the employee at the counter, I would have acknowledged the request of the lady and would have explained to her that once I was do with the other customer, she would be attended to next. If there was a possibility for another employee to cater to her, I would have requested my coworker to deal with the situation. Also, based on this experience, I would have suggested to the company the need for two counters one which dealt with the urgent requests while the other which deals with the normal work. The conflict is one which cannot be anticipated, hence any rati ocination taken at the spur of the moment would be the best that one could do. Hence I in person believe that nothing could